Please Wait a Moment
X

New Professionals Track

If you’re in your first five years of a school communication role, this track is a must. Learn what it takes to thrive in the role, grow your skills with confidence and build connections that will support you every step of the way.

What do we mean by “new professional”?
Being new to school PR doesn’t necessarily mean being new to communications or new to your career. You may be stepping into your first professional role, or you may bring years of experience in journalism, corporate communications and marketing, education, or another field.  If you’re in your first five years of school communications, this track is designed to help you build on the experience you already have while deepening your expertise in the unique work of communicating for public schools. This track is for you if you are:

  • New to school PR in any capacity, whether you’re leading communications, managing social media, designing graphics, producing content or supporting another area of school communications, and whether you’re beginning your career or bringing years of experience from another field.
  • Building on an existing communications skill set and looking to deepen your expertise within the unique environment of public education.
  • Taking on broader or more strategic responsibilities and looking to strengthen your role as a communications partner to district leadership.
  • Ready to grow your impact and contribute more strategically to your district’s goals and communications function.

"The New Professionals Track provided me with a valuable foundation in school public relations, helping me develop the skills and knowledge I needed to succeed in my career and focus my work. The learning modules allowed me to engage with experienced professionals and collaborate on projects. I'm grateful to have participated in the program and highly recommend it to others."
-  Adelle Wellens, Communications Officer, Duluth (Minn.) Public Schools

Track Overview
& Outcomes
Session
Descriptions
Course
Facilitators
Registration and Make Your Case Toolkit
──────────
◆ Track Overview

Dive deeper into the fundamentals of school communication. From September to May, you'll meet monthly in a virtual setting with a peer cohort to build a strong foundation through peer-led modules, real-world scenarios and professional connections. Each session focuses on a core topic essential to the role, such as:

  • Understanding district leadership
  • Developing or supporting strategic communication plans
  • Understanding media needs—whether you’re speaking with reporters or creating the materials that shape the story
  • Building key partnerships
  • Measuring your impact

You'll complete the program with practical tools, ready-to-use resources and strategies you can apply now and build on for years to come.

Enroll Your Way: NSPRA Academy offers flexible purchasing options! Enroll in the full course for comprehensive development or select individual modules or a curated series to meet your specific training needs.
 

Registration Information

◆ Track Outcomes

By the end of the New Professionals track, participants will:

  • Gain a better understanding of the full scope of school communications and how it supports leadership, student success and community trust
  • Develop core communication skills including research, planning, media relations, crisis response and stakeholder engagement
  • Build a go-to toolkit of customizable templates, plans and resources for both daily tasks and emergency situations

  • More fully understand the education landscape including district decision-making, board dynamics and leadership relationships
  • Strengthen your personal and professional effectiveness with planning, reflection and resilience strategies
  • Build lasting peer connections and mentorships to support your growth beyond the program
  • Demonstrate the impact of strategic communication and elevate the role of school PR in your district

Registration Information 

Participants will work with the course facilitator on completing their capstone project, a research-driven strategic communication plan for their school, school district or educational service agency.

──────────
What You'll Learn

Enroll in the full course for comprehensive development, or choose individual modules or a curated bundle of modules tailored to your needs.

Each live, virtual module will be two hours in length, beginning at 2 p.m. ET (1 p.m. CT, 12 p.m. MT, 11 a.m. PT).

Can't attend a module live? All modules will be recorded and available for participants to catch up on-demand for a flexible learning experience.

Sessions will be facilitated by NSPRA Manager of Professional Development and Member Engagement Melissa McConnell and led by NSPRA members with expertise and experience in each module's focus area.

Explore the superintendent’s perspective on communication as a core leadership function. Learn how school PR aligns with district goals and essential principles for supporting and communicating with the school board.

This session equips new school PR professionals to become trusted strategic advisors by building foundational knowledge of the superintendent’s priorities and expectations. Gain insights into leadership expectations, identify what superintendents truly need, master crucial conversations and learn to solidify communications as an indispensable function deeply integrated into the district's strategic plan. The module blends real-world insights with practical skills to help participants support district leadership from day one.

Module-Level Learning Objectives:

Upon completion of this module, participants will be able to:

  • Articulate the strategic role of communication in a district’s vision and daily operations from the superintendent’s perspective.
  • Identify key expectations, communication preferences and priorities of superintendents and senior leaders.
  • Develop strategies for initiating and navigating crucial conversations that strengthen trust, increase influence, and position communications as a valued leadership function.
  • Demonstrate how proactive, strategic communication solidifies the role of the school PR professional as a trusted leadership advisor.
  • Support the superintendent’s role as board liaison by applying foundational communication principles and equipping board members to communicate effectively with their communities.

Stepping into school communications takes more than strong writing and speaking skills. It also requires a deep understanding of your unique educational environment. This session introduces the “4 Rs” — Research, Reference, Review and Relationships — as essential pillars for success in school communication. You'll learn practical strategies to research your district's history, culture, and key stakeholders, understand crucial educational vocabulary and processes, and identify both assets and challenges within your organization.

Module-Level Learning Objectives:

Upon completion of this module, participants will be able to:

  • Apply effective research methods to gain a deep understanding of their school district's unique context, including its culture, history, assets, and potential challenges.
  • Acquire foundational knowledge of key education terms, structures and processes critical to effective school communication.
  • Curate a personalized set of go-to resources and build a professional network to support continued learning and problem-solving.

Strategic communication is the cornerstone of every effective school PR program. In this session, participants will shift from reactive messaging to proactive, purpose-driven planning grounded in their district’s strategic goals.

You’ll learn how to use your district’s strategic plan as a guiding framework for communications and be introduced to the industry-standard RPIE model—Research, Planning, Implementation and Evaluation. Through guided exercises, you’ll begin drafting communication goals and strategies tailored to your organization’s needs, laying the groundwork for future planning efforts.

Module-Level Learning Objectives:

Upon completion of this module, participants will be able to:

  • Explain the core principles of strategic communication planning and its role in effective school PR.
  • Align communication goals and strategies with their district’s strategic plan.
  • Apply the RPIE process to create comprehensive, measurable communication plans.
  • Begin drafting communication goals and strategic approaches for a specific organizational need using the RPIE framework.

Welcome to the heart of district success: internal communications. This module will focus on internal communications as a key piece of a successful overall strategy. In any district, your staff—from teachers and administrators to support personnel—are your most powerful communication assets and, often, your most overlooked audience. We'll explore best practices for developing staff into authentic ambassadors for your district, providing them with quality professional development related to communications and ensuring they feel informed and valued. Additionally, we'll address the importance of self-care practices to guard against high levels of stress and burnout in this demanding field.

Module-Level Learning Objectives:

Upon completion of this module, participants will be able to:

  • Understand the strategic role internal communication plays in the overall success and reputation of a school district.
  • Evaluate current internal communication practices within their own organization to identify strengths and areas for improvement.
  • Research and identify best practices from other districts with successful staff ambassador programs or communications advisory teams.
  • Devise a professional development activity for staff aimed at enhancing their communication skills and role as district ambassadors.
  • Create "sub plans" or continuity strategies to ensure essential communications efforts can continue effectively in their absence.
  • Identify and implement self-care practices to manage stress and prevent burnout in a communications role.

A school district's brand is much more than a logo, mascot, or tagline; it's the sum of the experiences, perceptions, and expectations that shape how students, families, staff, and community members view the organization. In today's environment, branding and marketing play an increasingly important role in supporting district goals related to enrollment, recruitment, engagement and public trust.

This module will help participants understand the distinctions between branding, marketing and digital presence while exploring how each contributes to a district's overall communication. Through real-world examples, practical tools, and guided discussion, participants will learn how to assess their district's current brand identity, strengthen message consistency, and support strategic priorities through intentional storytelling and marketing efforts. Participants will also explore the role of style guides, brand standards, and digital platforms in creating a cohesive and recognizable district presence.

Module-Level Learning Objectives:

By the end of this module, participants will be able to:

  • Understand the difference between branding, marketing, digital presence, and visual identity
  • Explore how brand perception influences trust, recruitment, enrollment, and community support
  • Assess district brand elements, including logos, mascots, messaging, and visual identity systems
  • Identify opportunities to strengthen consistency across communication channels and platforms
  • Understand the role marketing plays in advancing district goals and strategic priorities
  • Review the essential components of a district style guide and brand standards framework
  • Develop practical strategies for supporting and maintaining a strong district brand over time

This session focuses on preparing school communication professionals to work effectively with the media and navigating crisis situations. Participants will learn how to build proactive relationships with local media, respond effectively to media inquiries and communicate clearly during interviews. The session also covers the development of a comprehensive crisis communication plan and toolkit—equipping participants with the resources and strategies needed to lead effective responses during high-pressure moments. Participants will learn both the strategic "why" and the practical "how" behind managing media and preparing for the unexpected.

Module-Level Learning Objectives:

By the end of this module, participants will be able to:

  • Build and maintain proactive relationships with local media
  • Understand how environmental scanning helps predict and shape response strategies
  • Handle media inquiries with professionalism and confidence
  • Prepare for on-camera or recorded interviews using best practices
  • Draft or refine a flexible, actionable crisis communication plan
  • Curate a toolkit of templates and response scripts to improve speed and clarity during emergencies
  • Maintain consistent district voice under pressure

Strong school-community relationships are built through intentional engagement, meaningful partnerships, and ongoing two-way communication. As school PR professionals grow in their roles, they have opportunities to extend their impact beyond district leadership and internal communications by cultivating connections with families, community organizations, businesses, civic groups, and volunteers.

This module will help participants understand how community partnerships and engagement efforts support district goals, strengthen trust, and build long-term advocacy for public education. Through real-world examples, practical tools, and interactive activities, participants will explore strategies for identifying and developing key partnerships, expanding volunteer and community involvement, and creating authentic relationships that benefit both the district and the broader community.

Module-Level Learning Objectives:

By the end of this session, participants will be able to:

  • Identify and prioritize key community partners aligned with district goals and needs.
  • Develop strategies for engaging civic, nonprofit and business stakeholders in district initiatives.
  • Understand how to support and expand volunteerism, parent involvement and shared leadership efforts.
  • Communicate the value of partnerships to internal and external audiences.
  • Apply community engagement principles to support reputation-building, bond/levy campaigns and long-term advocacy efforts.

School PR professionals are often expected to wear many hats—from media relations and social media management to photography, graphic design, website updates, and visual storytelling. While it can be difficult to develop expertise in every area, understanding the fundamentals and knowing where to focus your growth can help build confidence and effectiveness over time.

In this fast-paced, practical session, participants will learn from experienced school communication professionals who will share real-world tips, tools, workflows, and lessons learned across several core areas of school PR. Through a series of focused spotlight presentations, attendees will gain actionable strategies they can apply immediately, discover resources that support continued learning, and explore approaches used by practitioners in districts of all sizes. The session concludes with guided reflection and professional growth planning, helping participants identify strengths, prioritize future learning opportunities, and create a personalized roadmap for continued development as school communication leaders.

Module-Level Learning Objectives:

By the end of this module, participants will be able to:

  • Explore practical tools, workflows, and best practices used by experienced school communicators
  • Strengthen foundational knowledge in key tactical areas of school PR
  • Identify common challenges and effective approaches related to media relations, visual storytelling, social media, design, and website management
  • Discover resources, professional learning opportunities, and networks that support ongoing growth
  • Assess personal strengths and areas for development across core communication competencies
  • Create a personalized professional growth plan for the coming year

BONUS learning opportunity included in registration cost: All full track participants will be invited to attend NSPRA Academy Day just ahead of the NSPRA 2027 National Seminar for a full day of extended learning.

Saturday, July 10, 2027

Indianapolis, Indiana
Further details to be announced at a later date.

Registration Information 

Participants will work with the course facilitator on completing their capstone project, a research-driven strategic communication plan for their school, school district or educational service agency.

◆ Course Presenters

All sessions will be facilitated by NSPRA Manager of Professional Development and Member Engagement Melissa McConnell and led by NSPRA members with expertise and experience in each module's focus area.

Baxter

Jasmin Baxter
Communications and Engagement Coordinator
Hattiesburg Public Schools (Miss.)
Award Winning School Communicator

Bergen

Katy Bergen
Executive Director of Public Relations
Lee's Summit R-7 Schools (Mo.)
Award Winning School Communicator

Boettcher

Lauren Boettcher
Manager of School and Community Relations 
Lakota Local Schools (Ohio)
Award Winning School Communicator
NSPRA National Seminar Presenter

Brown

Gabrielle Brown
Director of Media Relations 
Guilford County Schools (N.C.)
Award Winning School Communicator
NSPRA National Seminar Presenter

De La Cruz

Tanya De La Cruz, APR
Public Information and Engagement Officer
Los Gatos-Saratoga Union High School District (Calif.)
NSPRA Professional Development Presenter Award Winning School Communicator

Dorrow

Tanner Dorow
Communications Coordinator
Skokie School District 69 (Ind.)
Award Winning School Communicator

Gibson

Candace Gibson
Marketing and Social Media Coordinator
Northern Kentucky Cooperative for Educational Services
2026 Kentucky School Communicator of the Year
Kentucky SPRA Chapter President
Award Winning School Communicator
NSPRA National Seminar Presenter

Hasinger

Erin Hasinger
 Director of Communications
Pine-Richland School District (Pa.)
Award Winning School Communicator
 

Hernandez

Carlos Hernandez
Assistant Director of Web and Graphic Design
Orange County Public Schools (Fla.)
SUNSPRA (Florida) Chapter Board Member
Award Winning School Communicator

Holtz

Lauren Holtz
Director of Communications and Community Engagement
Sycamore Community School District 427 (Ill.)
Award Winning School Communicator

La Foe

Merritt La Foe
Lead Graphic Designer
Denver Public Schools (Co.)
Award Winning School Communicator
 

Rocha

Heath Rocha
Superintendent
Los Gatos-Saratoga Union High School District (Calif.)
NSPRA National Seminar Presenter
NSPRA Superintendent to Watch
Award Winning School Communication Strategist

Smith

Melissa Smith
Assistant Director, Communications and Learning Solutions
 Chester County Intermediate Unit (Pa.)
Award Winning School Communicator

Vongehr

Chelsea Vongehr
Chief Communications Officer
Petersburg City Public Schools (Va.)
Award Winning School Communicator
CALSPRA Conference Speaker
NSPRA National Seminar Presenter

Yankey

Blair Yankey
Director of Communications
South Bend Community School Corporation (Ind.)


 

──────────
◆ Registration
Enroll Your Way: NSPRA Academy offers flexible purchasing options! Click below to enroll in the full course for comprehensive development, or choose individual modules or a curated bundle of modules tailored to your needs.
Make the Case for NSPRA Academy
Need approval to participate? We’ve made it easier to show how the New Professionals track of NSPRA Academy can support both your professional growth and your district’s communication goals.
Use the Make the Case Toolkit:
Customize the tools to reflect your role, your district’s priorities and the Academy option that best fits your professional development needs.
Full Track Enrollment:
All eight modules
$1,500/member ︱ $2,000/non-member

Bundle Enrollment:
Bundle Name Description Cost
In-Depth Learning Bundle 4 modules of your choice
$850/member ︱ $1,200/non-member
Knowledge Builder Bundle 3 modules of your choice
$700/member ︱ $975/non-member
Core Essentials Bundle 2 modules of your choice
$500/member ︱ $700/non-member

Individual Module Enrollment:
$299/member ︱ $425/non-member

Register: Module 1 (Sep. 16): Through the Superintendent's Eyes: Leadership, Strategy and Board Foundations

Close ad X