Four years after NSPRA and CoSN called for dedicated verification and reporting processes for schools, new platform initiatives offer signs of progress, but school communicators say important gaps remain.

NEW NSPRA Studios turn professional learning into immersive, hands-on learning with the tools, programs and workflows school communicators use every day.

October 1 marks the beginning of service for newly elected and appointed members of the NSPRA Executive Board. Please join us in welcoming our newest board members.

In November 2026, professional members will receive digital ballots via email to vote on the proposed changes.

The language of “customer experience” may feel unfamiliar in public education, but the idea behind it is not: creating positive, consistent experiences for students, families, staff and communities. Districts are taking a more intentional look at the interactions, processes and systems that shape those experiences and, ultimately, trust.