This event is currently being hosted on a separate registration page. Click here to be redirected to the appropriate page.
NSPRA Academy: Customer Service | Making Customer Service the Standard
October 30, 2026
Would you like to join NSPRA?
Become a member today and take advantage of member pricing for events.
Become a MemberNSPRA Academy: Customer Service track
Module 4: Friday, October 30, 2026 (2 - 4 p.m. ET, Virtual): Making Customer Service the Standard
Exceptional customer service doesn't happen by chance; it happens when organizations intentionally reinforce communication expectations, support employees, and build systems that make great service part of the culture. This culminating module focuses on moving beyond individual interactions to creating sustainable practices that strengthen customer service across schools and departments. Participants will explore strategies for onboarding, training, reinforcement, and continuous improvement while developing an action plan to help make excellent service the standard in their own organizations.
Guest Facilitator: TBD
Single modules: $199 Members, $249 Non-Members
Agenda
Speakers
| Name | Organization | Speaking At |
|---|